Though this is quite possible, I'm still skeptical and have a local mac guru coming to look at it (for a fee) on Monday, 2/9/15. The system doesn't see it.Īpplecare was willing to try to assist me for free, but the agent, after helping me run the Disc Utility from the cold start Recovery System, claimed it was a faulty optical drive. not initially, nor after I cold start while holding 'C'. For example, I can insert the system disc, which the drive accepts, but the install/utilitiy app does not fire up. It does not show up in Disk Utility's list of drives/volumes and does not show up in the ATA or Disc Burning categories in the system profiler. The problem now is that OSX 10.8.5 does not recognize the presence of the optical drive at all.
Thanks Joe - but I have discovered how to free the stuck CD from the drive. Any suggestions on how to investigate this, possibly from the Terminal, would be greatly appreciated. Instinct tells me that the attempt to read an audio CD that was somehow incompatible caused the opsys to be configured in a way that makes it unable to communicate with the optical drive directly. I seriously doubt that the optical drive has just stopped working. The device itself must be getting power, because when the CD was stuck, you could hear it trying to do something when you hit the eject key, and when we finally discovered how to force ejection, the mechanical sound associated with disc ejection could be heard. It said there was no ATA device and no Disc Burning device. I re-cold started the MBP with an empty optical drive and then brought up the Hardware Overview. we were able to remove the offending CD, but when I tried one that had worked before, a commercially produced CD, it got stuck too and required the same draconian procedure to get it to eject.
several tries without the physical encouragement failed before adding shaking. After some research, we found that the 'stuck CD' is a common problem and the solution that worked for us was cold starting with the trackpad button depressed while shaking the **** out of the computer (and giving it a few 'love taps'). (She had just successfully played another audio CD-R which I had burned on my macpro). The icon for the CD did not show up and the disk didn't play. This started when my wife attempted to play an audio CD-R which I had burned on my macpro 1,1 running Snow Leopard and using Itunes 11.4. Our macbook pro 4,1 running OSX 10.8.5 (12F45) no longer seems to recognize the internal DVD/CD drive.īoth the ATA and Disc Burning listings for the MBP say there are no devices of that type listed.